SolvPro Privacy Policy
Effective Date: July 17, 2025
SolvPro (“we”, “our”, “us”) values your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the “Services”).
1. Information We Collect
We may collect personal data in the following ways:
- Information You Provide Directly: This includes your name, email, contact details, company information, and any data you enter into forms on our platform or website.
- Automatically Collected Data: When you use our Services, we may collect device information, IP address, browser type, and usage statistics through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Services
- To improve, personalize, and expand our Services
- To communicate with you, including sending transactional and marketing emails
- To monitor usage and detect security incidents
- To comply with legal obligations
3. Google Integration and Third‑Party Services
SolvPro integrates with Google services, including but not limited to:
- Google Analytics: We use Google Analytics to understand website traffic and user behavior. Google Analytics may collect your IP address, device type, browser information, pages visited, and session duration. This data helps us improve the functionality and performance of our site.
- Google Ads: We may use Google Ads for remarketing and audience targeting. This allows us to display relevant advertisements to users based on prior interactions with our Services.
- Google Tag Manager: This tool is used to manage website tags and improve analytics performance. It does not collect personal data but may trigger other tags that do.
Your Choices and Controls:
- You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- You can adjust your ad preferences through Google Ad Settings.
- Our cookie banner allows you to control what tracking technologies are used when you visit our site.
Data Processing and Compliance:
We rely on your consent to process personal data through Google services where required by law (e.g., GDPR in the EEA/UK). We have implemented IP anonymization and limited data sharing with Google. Data collected via these tools is retained according to our configuration, typically for no more than 14 months.
4. Sharing Your Information
We may share information with:
- Service providers under strict confidentiality obligations
- Law enforcement or other authorities when required by law
- Third parties with your consent
We do not sell your personal data.
5. International Data Transfers
If you are located outside the United States, your data may be processed in the U.S. where privacy laws may differ. We ensure adequate safeguards such as Standard Contractual Clauses where required.
6. Data Retention
We retain personal data as long as necessary to provide our Services or as required by law. Automatically collected data may be retained for analytics purposes for up to 14 months.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and correct your data
- Request deletion of your data
- Object to processing or restrict certain uses
- Withdraw consent for data processing
To exercise these rights, contact us at support@solvpro.com.
8. Security
We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal data from children.
10. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this policy from time to time. The “Effective Date” at the top will be revised accordingly. Continued use of the Services after such updates constitutes acceptance of the changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SolvPro Privacy Team
Email: privacy@solvpro.com
Website: https://www.solvpro.com